Have a question?

First timers & general inquiries

  • No, you do not! If you are newer to Pilates or to reformer Pilates, you can book into our Foundations Pilates class for beginners to learn the basics first. We encourage all of our newbies to be patient with yourselves as you learn a new skill, it takes time :)

  • Grip socks are mandatory! Don’t worry, if you don’t own any we sell socks in the studio. We also recommend a small towel for sweat and plenty of water.

  • Our classes are a blend of classical and contemporary Pilates and are designed to be full body. You can expect to feel challenged as your body works new muscle groups and adjusts to time under tension.

  • Both of our studios have two private bathrooms for changing, lockers for your valuables and a vanity area with goodies for touch ups before or after class. We also have a reverse-osmosis water filter to fill up reusable cups and bottles. We do not currently have any showers.

  • Roncesvalles Pilates studio: There is paid parking on Roncesvalles Ave and plenty of free parking on the adjacent streets. The studio is also accessible by transit (Dundas St. West is the closest subway) and there are several street car options (King West and Roncesvalles Ave).

    Bloor West Village Pilates studio: There is free parking on Annette Street and Runnymede Road as well as the adjacent neighbourhood streets. There is also a bus stop right outside the studio on Runnymede Rd and the studio is accessible from Runnymede subway station. Please do not park in the parking lot next to the building.

  • Yes, bringing a guest to class is allowed and relatively easy. When you register for class, there is an option to reserve for a guest as well. You’ll need enough credits on your account to reserve for yourself and your guest!

    If you are a membership-holder, you cannot use your membership credits to bring a guest but you can purchase single credits at a discounted rate in order to do so.

  • Yes! All of our class credits and membership credits can be used across both locations so that our clients can take advantage of both studios.

  • If you have an injury or health concern, it’s important to consult with your healthcare provider before taking a class. We strongly encourage clients to inform our instructors of any limitations or concerns before the class so they can modify exercises as needed. Depending on the injury, we may recommend private one-on-one sessions to support you properly!

  • We are offer classes for clients who are pre/ post natal. As for other injuries or special needs, it’s best to reach out to us in advance with your specific situation and we can provide a recommendation.

  • We offer pre and post natal classes and have instructors who are highly trained in this area. However, every body and pregnancy is different. We recommend that you consult with your health care provider before coming to class.

Injuries & health concerns

Class scheduling & studio policy

  • You must create an account on our website and purchase a membership or class credit in order to book a class! You may also download the Fortides Pilates app in the Apple App Store or the Google Play Store. Head over to our schedule to find a time and date that works for you!

  • Instructors and class schedules may change without prior notice. For the most current information on scheduling, please check the Fortides class schedule regularly!

  • To ensure that you receive the full benefit of your class, please plan to arrive at least 10-15 minutes early. If you arrive 3 minutes or later after class has started, you will not be able to join class and you will have to forfeit your class credit. The studio doors lock 3 minutes into class and only open at the end of the class for safety reasons.

  • To book a private Pilates session at our Bloor West Village Location, please reach out directly to info@fortidespilates.com and we’ll assist you further!

  • Up to two hours before the class start time, if you are next on the waitlist and a spot becomes available you will be automatically added to the class and notified that you got into the class. If there is a last minute cancellation within 2 hours of the class start time all those on the waitlist will receive a text message that a spot has opened up and this spot will be available on a first-come-first serve basis. You will need to claim this spot by clicking the link and logging into your account. In order to receive these text messages make sure you have opted in for SMS updates on your Fortides account.

  • You may purchase classes via our booking system with all major credit card types including Visa, Amex, Mastercard and more.

  • All Fortides classes, credit packages, memberships, workshops, special events and gift cards are non-refundable and non-transferrable.

  • To not lose your class credit, you must cancel your booking at least 8 hours before the start time of your class. If you cancel within 8 hours of the start time of your class, you will lose your class credit.

Billing & class packages

  • We are so excited to offer memberships which allow you to access Fortides at a discounted rate! We have several membership tiers depending on how often you would like to come move with us ranging from 4 times monthly to 16 times monthly. All memberships have a 3 month minimum commitment, are auto-billed monthly and non-transferrable. Please visit our pricing page for more details and to get started today.

  • All of our memberships have a 3-month minimum commitment after which you can cancel at any time. If you want to cancel your membership after the initial three billing cycles, please email us at least 2 weeks prior to the expiration of the current cycle and we will cancel the auto-renew.

  • If requested, memberships can be frozen for a minimum of 7 days and a maximum of 2 months.

    All freeze requests must be made in writing, including start and end date, and be received at least 7 days prior to the desired start date.

  • At this time, we do not offer any unlimited membership options. All members are able to purchase the single class credit as a “top-up” at a discounted rate.

  • Yes, you can purchase a single class credit at a discounted rate which can be used to book a guest in to join you at the studio. The discount is automatically applied at checkout for all membership holders.

Memberships

  • Yes, you can purchase email gift cards on our website and physical gift cards in the studio. Email gift cards will be emailed to the recipient upon purchase. 

  • Cash value gift cards do not expire. Gift cards for credit packages carry the same expiration of the credit package. Gift cards for credit packages activate upon redemption.

  • To redeem a gift card you should log into your account on the Fortides Pilates website or in our mobile app. Once you are logged in on our website navigate to your account, then Personal Information and scroll down to Account Balance - there you will see a prompt to click to redeem your gift card. Enter your redemption code and click “redeem” and the gift card credit or balance will be automatically added to your account. On our mobile app you can redeem your gift card by logging in and navigating to your account and then to Payment Methods - there you will see a prompt to add your redemption code. Once you add the code and click enter on your keyboard the gift card credit or balance will be automatically added to your account.

Gift cards

  • You will need an account with Fortides and will need to purchase a private or semi-private credit or package on our website prior to booking. In order to book a private or semi-private please email info@fortidespilates.com and we can match your availability with an instructor.

  • For private and semi-private reformer sessions if you do not cancel your booking at least 12 hours before the start time you will lose your session credit. If you cancel your booking at least 12 hours before the start time of your session, the session credit will be credited back to your account for later use.

  • Yes, the single session credit expires 3 months after purchase. The 5 session credit package expires 6 months after purchase. The ten session package expires 12 months after purchase. All private and semi-private sessions are non-transferable.

  • For semi-private sessions, one of the attendees should purchase the credit package and email info@fortidespilates.com with the details of their guest so that we can add them to the reservation.

Privates and

semi-privates

  • Yes, we would be more than happy to host your group for a private class whether it’s a birthday or other special event. Our pricing starts at $500 for a private class with 10 people or more. Every additional person after that is $40. Please reach out to us at info@fortidespilates.com with your preferred date(s) and time(s) and we’ll handle the rest! We look forward to hosting your group and making your event as memorable as possible.

Private buyouts & events

Ask us anything!

  • Reformer Pilates is a full-body workout that uses a specialized piece of equipment called a reformer to improve strength, flexibility, balance, and coordination.

  • Reformer Pilates focuses on time under tension and emphasizes controlled fluid motions. People who practice reformer Pilates regularly will see increased strength, mobility, flexibility, better mood and much more.

  • Joseph Pilates started experimenting with resistance-based exercises (known as ‘Contrology’) during an internment camp in WWI by attaching springs to a bed to help patients move without having to stand up. His original prototype has since evolved into the dynamic reformer machines that you see in studios and gyms today.

  • Mat Pilates requires minimal equipment and typically focuses on exercises performed on a mat, primarily using body weight for resistance. Because reformer Pilates offers tension through the machine, it can provide a dynamic and challenging progression to your practice but is meant to be accessible to a wide range of audiences.

  • Classical Pilates is based on Joseph Pilates’ original method, which emphasizes a strict adherence to his sequencing as well as precision and control. Whereas, contemporary Pilates can incorporate props like a Pilates ball, ring and/or weights, is group-fitness based and uses music to enhance the experience. At Fortides we offer a contemporary spin on classical Pilates!